Privacy Policy and Data Protection Statement.

This Privacy Policy was last updated on February 2, 2022.

Thank you for joining Yensua. We at Yensua (“Yensua”“we”“us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Yensua.com websites, mobile applications, APIs, or related services. It also applies to prospective customers of any of our related businesses.

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Yensua. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

  • Account Data

To use certain features (like accessing content), you need to create a user account which requires us to collect and store your email address, password, and account settings. To create an instructor account, we collect and store your name, email address, password, and account settings. As you use certain features on the site, you may be prompted to submit additional information including occupation, government ID information, verification photo, date of birth, race/ethnicity, skill interests, and phone number. Upon account creation, we assign you a unique identifying number.

  • Profile Data

You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly viewable by others.

  • Shared Content

Parts of the Services let you interact with other users or share content publicly, including by posting reviews about content, asking, or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.

  • Communications and Support

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, Yensua user ID, refund transaction IDs, and any other data you provide or that we collect through automated means. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

  • Student Payment Data

If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order and which may optionally be saved to process future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, Phone number, Mobil Money number, email address, billing address, and etc. For security, Yensua does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

2.         We use the data for:

  • Provide and administer the Services, including to facilitate participation in educational content, issue completion certificates, display customized content, and facilitate communication with other users.
  • Process payments to instructors and other third parties; Process your requests and orders for educational content, products, specific services, information, or features.
  • Communicate with you about your account by: Responding to your questions and concerns.
  • Sending you administrative messages and information, including messages from instructors, students, and teaching assistants; notifications about changes to our Service; and updates to our agreements.
  • Sending you information, such as by email or text messages, about your progress in courses and related content, rewards programs, new services, new features, promotions, newsletters, and other available instructor-created content (which you can opt out of at any time).
  • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app).
  • Manage your account and account preferences and personalize your experience.
  • Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse.
  • Verify the identity of instructors.
  • Solicit feedback from users.
  • Market products, services, surveys, and promotions.
  • Market Subscription Plans to prospective customers.
  • Learn more about you by linking your data with additional data through third-party data providers and/or analyzing the data with the help of analytics service providers.
  • Identify unique users across devices.
  • Tailor advertisements across devices.
  • Improve our Services and develop new products, services, and features.
  • Analyze trends and traffic, track purchases, and track usage data.
  • Advertise the Services on third-party websites and applications.
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

3. Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

4.  Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us at yensua@yensua.com.